Coronavirus (COVID-19)
Updated: April 3, 2020, at 10:00 p.m.

The health and safety of our students, staff and visitors is paramount, and we are closely monitoring the spread of COVID-19. We are adhering to guidance from the local health officials, the Texas Department of Health & Human Services and the Center of Disease Control (CDC). With information changing daily, we encourage families to stay up to date on information about COVID-19. Below you will find helpful resources and update information:

  • Updated: March 31, 2020

    COVID-19 Cases:

    The first positive case of COVID-19 was confirmed in Comal County on March 18, 2020. Related Link

    The first death related to COVID-19 of a Comal County resident occurred on March 26, 2020. Related Link

    The first suspected case of community spread in Comal County was announced on March 27, 2020. Related Link

    For more information, go to the Comal County Public Health Department Website.


    School Schedules:

    All schools are closed until May 4, 2020.

    All facilities including indoor/outdoor athletic courts, fields and tracks are also closed.

    All extracurricular activities, field trips, practices, student events and athletic events are also suspended during this time.

    NBISD extends school closure until May 4
  • Posted: March 20, 2020  | Updated: March 26, 2020

    To View Remote Learning Schedules and more, CLICK HERE

    To view the library of Parent Resource Videos, go to


    Google Classroom

    How to join a class/change a class

    How to Navigate Google Classroom

    Assignments in Google Classroom

    How to complete assignments and submit: Notability to Google Classroom

    Completing Work in Google Classroom

    Send file to Notability

    Google Meet

    How students join a google meet


    Canvas Student App

    Canvas in a Web Browser

    Turning Assignments into Canvas

    How to use Lockdown Bowser to take a Canvas Test


    How students join a meeting

    Navigating the iPad

    How to connect to WiFi

    How to log into Mail

    Guided Access

    Restrictions and Screen Time

    Downloading apps

    How to update the iPad iOS


    Monitoring Grades

    Posted: March 19, 2020

    To best expedite any potential help you may need with your child's iPad or any of their apps, we have created a parent Help Desk phone number and online ticket system for you. Please use either one of the avenues to request help for the management of the iPad or workflow of your child's assignments.

    Please note: Due to our work from home guidelines, if you call and get voicemail PLEASE leave a message, we will get back with you quickly.

    Hours: 8:00am - 4:30pm Monday-Friday

    Parent Help Desk Phone Number - 830-643-5752

    Parent Help Desk Online Ticket System - LINK HERE

    Emailed to Parents & Posted on March 20, 2020


    If you do not have any connectivity at home, we have created a “SchoolWifi” network at every one of our campuses that will connect to any device, including your personal devices, no password needed. This will obviously require you to drive to the school and connect, but you should be able to sit in your car in the drive through and get connected.

    Also, below is the information I have collected concerning connectivity at home. You will obviously need to call your provider to verify the information below applies to your plan, but this is the information they have communicated to me regarding any special offers.

    AT&T - Offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.

    Comcast - Offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.

    Sprint - Providing unlimited data to existing customers will allow all phones to enable hot-spots for 60 days at no extra charge.

    T-Mobile - Unlimited data to existing customers and will allow all phones to enable hot-spots for 60 days at no extra charge.

    Charter/Spectrum - Free Internet offer for 2 months. Call 1-844-488-8395 for more information.

    Verizon - No special offers at this time.

  • Stop the Spread of Germs COVID-19

    Currently there are no vaccines to prevent the Coronavirus infections.

    Please remind your student of the importance of following good hygiene practices that prevent the spread of communicable disease.

    General preventative measures to protect yourself from respiratory illness including the Coronavirus disease, are :

    • Cover your coughs and sneezes with a sleeve or a tissue.
    • Wash your hands often with soap and water for 20 seconds, or use alcohol hand sanitizer if soap and water are not available.
    • Avoid touching your eyes, nose or mouth.
    • Stay at home when you are sick.
    • Avoid close contact with people who are sick.
    • Clean and disinfect frequently touched objects and surfaces.
  • We will try our best to post all of the canceled, rescheduled or postponed events being affected by the closure of New Braunfels ISD online under our "Weather & Event Updates" page. All postings have a date stamp and will be timestamped. If you have a questions about an upcoming event, please email
  • CDC - Coronavirus Disease 2019 Information for Travel


    Currently NBISD does not have any school-sponsored trips planned internationally.

    Currently NBISD does not have any students traveling domestically and has halted all employee travel.

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